FAQ

  • What does Supreme Pro‑Digital Solution do?

    We are a visionary technology company delivering world‑class digital solutions including software development, IT infrastructure, cloud services, digital transformation, automation, corporate training, and enterprise support.

  • Who do you work with?

    We work with startups, SMEs, enterprises, government agencies, NGOs, and global brands across multiple industries.

  • Where are you located?

    We are based in Lagos, Nigeria — but we serve clients across Africa and around the world.

  • Do you work with international clients?

    Absolutely. Our systems, communication, and delivery processes are built for global collaboration.

  • What makes you different from other IT companies?

    We combine visionary strategy, world‑class engineering, and future‑focused innovation.
    We don’t just build solutions — we build what’s next.

  • How long does it take to build a website or app?

    Timelines depend on complexity:
    - Simple website: 1–3 weeks
    - Advanced website: 3–6 weeks
    - Mobile app: 6–12 weeks
    - Custom software: varies based on scope

  • Do you provide UI/UX design?

    Yes — we design intuitive, modern, and visually stunning interfaces for all platforms.

  • Can you build both Android and iOS apps?

    Yes. We build native, hybrid, and cross‑platform apps depending on your needs.

  • Do you offer post‑launch support?

    Yes. Every project includes support, and you can extend it through our maintenance plans.

  • Will I own the source code?

    Yes — once the project is completed and paid for, you receive full ownership.

  • Do you supply hardware?

    Yes — servers, computers, networking devices, storage systems, and more.

  • Do you install and configure systems?

    Absolutely. We handle setup, configuration, optimization, and security.

  • Do you offer 24/7 IT support?

    Yes — especially for enterprise clients who require continuous uptime.

  • Can you help us migrate to the cloud?

    Yes. We provide full cloud migration, setup, optimization, and security.

  • Do you offer cybersecurity services?

    Yes — including risk assessments, security architecture, and staff training.

  • What is digital transformation?

    It’s the process of using technology to reinvent your business, improve efficiency, and unlock new opportunities.

  • Do you help companies automate processes?

    Yes — we automate workflows, reporting, customer service, HR, finance, and more.

  • Can you help us create a long‑term IT strategy?

    Absolutely. We build custom roadmaps aligned with your business goals.

  • Do you work with government agencies?

    Yes — we deliver secure, scalable solutions for public sector organizations.

  • Do you offer consulting only, without development?

    Yes — we provide advisory services even if you don’t need development.

  • Do you offer beginner‑friendly training?

    Yes — we specialize in making technology simple and accessible.

  • Can you train large teams?

    Yes — from 10 people to 500+ employees.

  • Do you offer certification?

    Yes — participants receive certificates upon completion.

  • Do you offer virtual training?

    Yes — we offer onsite, virtual, and hybrid training formats.

  • Can you create custom training programs?

    Absolutely — we tailor programs to your industry and goals.

  • How much do your services cost?

    We offer flexible pricing plans — Starter, Growth, Premium, Enterprise, and Custom.
    Pricing depends on complexity, features, and timelines.

  • Do you require upfront payment?

    Yes — typically 50% upfront, 30% mid‑project, 20% on completion.
    (Enterprise projects follow custom terms.)

  • Do you offer refunds?

    Refunds depend on the stage of the project.
    Full details are in our Terms of Use.

  • Do you offer discounts?

    We occasionally offer promotions for startups, NGOs, and returning clients.

  • Do you offer payment plans?

    Yes — especially for long‑term or enterprise projects.